Hands-on labs and builds covering virtualization, networking, DNS, containers, scripting, documentation, and help desk operations.
Proxmox VE Homelab - Phase 1
Designed and documented a homelab stack using Proxmox VE, an Ubuntu Server VM for Docker and Portainer CE, and a dedicated Pi-hole LXC for DNS sinkholing. Deliverables include topology diagrams, an IP plan, install runbook, validation tests, and rollback procedure.
Support relevance: Shows virtualization, containerization, DNS planning, and formal change documentation. Physical deployment is pending hardware selection, so I present this as a documented lab plan rather than a production environment.
Proxmox, Virtualization, Docker, Portainer, Pi-hole, DNS, LXC, Documentation
Pi-hole DNS Lab
Planned Pi-hole DNS service with Docker, clean port-53 handling, local hostname conventions, staged rollout, and rollback steps for household-safe testing.
Support relevance: Direct practice with DNS behavior, DHCP/DNS interaction, container networking, and cautious change management.
Pi-hole, DNS, Docker, Raspberry Pi, dnsmasq, Networking, Change Management
Home Network Lab
Maintain documentation for a home network using a TP-Link ER707-M2 router, TL-SG108-M2 2.5G switch, EAP610 access point managed through Omada SDN, and a TerraMaster NAS.
Support relevance: Maps to common support scenarios involving Wi-Fi stability, device connectivity, DNS resolution, DHCP reservations, and network inventory.
Networking, DNS, DHCP, Wi-Fi, Omada SDN, Switch, NAS, Inventory
Help Desk Troubleshooting Labs
Practice Windows support tasks with ticket-style notes: symptom, hypothesis, steps taken, resolution, and notes for next time.
Support relevance: Reinforces the habits expected in entry-level support: calm triage, clear notes, and repeatable troubleshooting steps.
Windows, Event Viewer, Remote Desktop, Printing, Troubleshooting, Documentation
Python Automation & Scripting
Built small Python automation tools including bot scripts and market monitoring prototypes, with attention to scheduled execution, API calls, error handling, and keeping credentials out of source code.
Support relevance: Demonstrates scripting comfort for monitoring, alerting, and reducing repetitive manual work.
Python, Automation, APIs, Scripting, Scheduling
View GitHub profileNAS & Backup Workflow
Documented a NAS-backed backup workflow with folder structure, external-drive rotation, retention expectations, access control basics, and restore verification.
Support relevance: Backup verification and recovery discipline are core IT support responsibilities.
NAS, Backups, Storage, Access Control, Recovery, Documentation